Specialized Training
These courses are designed for individuals who are working on digital inclusion initiatives for specific populations, such as older adults, or within particular industries, like libraries and healthcare. They were also crafted for instructors looking to teach their clients specific topics, including digital citizenship.
Check out our Courses:
Digital Equity
and the Aging
Digital Equity and the Aging
If you work with older adults, this course equips you with the essential skills and knowledge to better support their digital literacy journeys.
In this course, you’ll learn how to:
- Understand the Digital Gap Within Older Populations
Differentiate between stereotypes and realities in older adults’ tech adoption, noting common causes of low digital confidence - Articulate the Importance of Technology
Learn to persuasively explain to older adults how the internet can enhance their lives, respectfully acknowledging the risks of digital disconnection - Recognize What Your Client Needs
Assess and address older adults' specific tech needs, aiding them in embracing new tools with a growth mindset - Enhance Device Accessibility for Aging Clients
Discover and configure device accessibility features, such as screen contrast and touch sensitivity, that can meet older adults’ specific needs - Provide Additional Learning Materials
Identify resources that address the most common digital barriers for older adults
Digital Equity
and Healthcare
Digital Equity and Healthcare
This course is designed to empower digital navigators who work in a healthcare or wellness setting.
In this course, you’ll learn how to:
- Understand Digital Equity’s Impact on Health
Learn how the digital divide affects access to care and other social determinants of health - Discover Digital Tools for Health Management
Identify digital tools that can help patients and community members manage their physical and mental health - Address Clients’ Privacy Concerns
Respond to concerns regarding privacy and health data confidentiality - Identify Patients’ Potential Digital Barriers
Develop an understanding of the many different barriers that can stand in the way of patient healthcare in order to reframe issues of “noncompliance” - Encourage Digitally-Inclusive Patient Care Practices
Learn how to identify areas in a patient's social circle and community that could become more accessible through digital skills training
Digital Equity
and Libraries
Digital Equity and Libraries
This course is designed to empower digital navigators working in a library setting.
In this course, you’ll learn how to:
- Recognize Digital Equity in the Context of Libraries
Examine social inequalities that influence the digital divide while exploring the historical connection between public libraries and digital inclusion efforts - Strengthen the Library’s Digital Inclusion Practices
Align digital inclusion practices with your library's mission and specific role within your community - Understand Library Patrons’ Tech Needs
Recognize typical tech needs of library patrons and determine suitable assistance - Educate Patrons on Online Safety Practices
Teach patrons strategies to stay safe online and recognize potential risks or scams - Recommend Further Technology Resources
Suggest relevant technology resources within and beyond the library