Capacity Building > Online Courses > Specialized Training

Specialized Training

These courses are designed for individuals who are working on digital inclusion initiatives for specific populations, such as older adults, or within particular industries, like libraries and healthcare. They were also crafted for instructors looking to teach their clients specific topics, including digital citizenship.

Check out our Courses:

Digital Equity
and the Aging

Digital Equity and the Aging

If you work with older adults, this course equips you with the essential skills and knowledge to better support their digital literacy journeys.

NUMBER OF LESSONS
37
VIDEO CONTENT
45 minutes
ENGAGEMENT TIME
2-3 hours
PRICE
$300

In this course, you’ll learn how to:

  • Understand the Digital Gap Within Older Populations
    Differentiate between stereotypes and realities in older adults’ tech adoption, noting common causes of low digital confidence
  • Articulate the Importance of Technology
    Learn to persuasively explain to older adults how the internet can enhance their lives, respectfully acknowledging the risks of digital disconnection
  • Recognize What Your Client Needs
    Assess and address older adults' specific tech needs, aiding them in embracing new tools with a growth mindset
  • Enhance Device Accessibility for Aging Clients
    Discover and configure device accessibility features, such as screen contrast and touch sensitivity, that can meet older adults’ specific needs
  • Provide Additional Learning Materials
    Identify resources that address the most common digital barriers for older adults

Digital Equity
and Healthcare

Digital Equity and Healthcare

This course is designed to empower digital navigators who work in a healthcare or wellness setting.

NUMBER OF LESSONS
39
VIDEO CONTENT
40 minutes
ENGAGEMENT TIME
2-3 hours
PRICE
$300

In this course, you’ll learn how to:

  • Understand Digital Equity’s Impact on Health
    Learn how the digital divide affects access to care and other social determinants of health
  • Discover Digital Tools for Health Management
    Identify digital tools that can help patients and community members manage their physical and mental health
  • Address Clients’ Privacy Concerns
    Respond to concerns regarding privacy and health data confidentiality
  • Identify Patients’ Potential Digital Barriers
    Develop an understanding of the many different barriers that can stand in the way of patient healthcare in order to reframe issues of “noncompliance”
  • Encourage Digitally-Inclusive Patient Care Practices
    Learn how to identify areas in a patient's social circle and community that could become more accessible through digital skills training

Digital Equity
and Libraries

Digital Equity and Libraries

This course is designed to empower digital navigators working in a library setting.

NUMBER OF LESSONS
30
ENGAGEMENT TIME
2 hours
PRICE
$300

In this course, you’ll learn how to:

  • Recognize Digital Equity in the Context of Libraries
    Examine social inequalities that influence the digital divide while exploring the historical connection between public libraries and digital inclusion efforts
  • Strengthen the Library’s Digital Inclusion Practices
    Align digital inclusion practices with your library's mission and specific role within your community
  • Understand Library Patrons’ Tech Needs
    Recognize typical tech needs of library patrons and determine suitable assistance
  • Educate Patrons on Online Safety Practices
    Teach patrons strategies to stay safe online and recognize potential risks or scams
  • Recommend Further Technology Resources
    Suggest relevant technology resources within and beyond the library