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May 16

Arlene’s Journey: Empowerment Through Digital Skills Training with Community Tech Network

  • May 16, 2024
  • General, Learner Spotlights

Arlene H. received an iPad and digital skills training from Community Tech Network. In the interview below, she shares with her instructor, CTN’s Giang (Jen) Tran, the impact that technology has had on her life.

Jen: Tell me a bit about yourself. 

Arlene: I am 87 1/2 years old, and I live in a senior apartment complex in San Jose. I learned about your program while speaking with someone about my need for internet access after my computer broke.

Jen: How has being online helped you feel more self-reliant?

Arlene: Being online has made me feel more self-reliant by connecting me to the outside world, combating loneliness, and enhancing my mental health. Living alone for over 40 years after my husband passed away, technology has become a lifeline for staying connected and engaged with the world around me.

Jen: Why were you interested in learning to use technology with CTN?

Arlene: My children and relatives are heavily involved in the tech field. One of my sons is a CFO for a company located in another state, while the other was a Director of Sales for a European company. They’ve always been immersed in technology, and I didn’t want to feel left behind or uninformed compared to them. My son gave me earphones a while back, but I didn’t use them much until recently when I got an iPad. Now, we can both work on our iPads together at a cafe, using the earphones he gave me. It’s a nice way for us to hang out and do our own thing at the same time.

Jen: What are some typical things that you do online?

Arlene: I consume inspirational and Christian content, watch videos, and check news sources like CNN to stay informed about world events. Additionally, I’ve been exploring alternative news platforms to get a more balanced perspective on current affairs.

Jen: How has being online helped you feel connected to others?

Arlene: While I primarily keep in touch with loved ones through texting, being online allows me to stay updated with global events so that I can have more engaging conversations with them. It’s not just about staying in touch but also about being able to discuss meaningful topics and share experiences despite the physical distance.

Jen: How has learning digital skills brought joy to your life?

Arlene: Learning digital skills has boosted my confidence significantly. Despite my age, I now [after CTN’s training] feel more comfortable using technology, which I previously found daunting. It’s been a transformative experience, especially considering I have a degree in business but never felt entirely at ease with modern technology.

Jen: What would you say to someone who has never been online before and might be nervous?

Arlene: In my 30s or maybe early 40s, I had to leave a job because I lacked computer skills. Despite having the necessary intellectual and educational background, I felt overwhelmed by the technological demands of the position. It made me realize the importance of being proficient in computer skills in today’s world. While I won’t be returning to work, I’ve been gradually overcoming my initial nervousness about technology. Starting small and persistently practicing has been key in building my confidence.

Jen: Is there anything else you’d like to share with the organization or with other learners?

Arlene: I’m grateful for the opportunity to learn to use the iPad provided by your organization. It has opened up new avenues for me to connect and share with others in unexpected ways. The support and resources offered have been invaluable in my journey to become more digitally proficient, and I hope to continue exploring and expanding my skills in the future.

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